Privacy Policy

Effective Date: October 1, 2025

Underground Live LLC (“we,” “our,” or “us”) operates the Underground Live mobile app and the website https://undergroundlivemusic.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Account Information: Name, email address, and password when you register.
Usage Data: Information about how you interact with the app (e.g., streams viewed, likes, comments).
Device Data: Device type, operating system, IP address, and related analytics.

2. How We Use Your Information

Create and manage your account.
Deliver live music streams and related features.
Improve app performance and user experience.
Communicate updates, offers, and promotions (with your consent).
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share limited data with:

Service providers (e.g., cloud hosting, payment processors) who process data on our behalf under appropriate agreements.
Legal authorities when required by law, regulation, or legal process.
Analytics partners to improve app functionality and performance.

4. Your Rights

You can:

Access and update your personal data.
Request deletion of your account (subject to legal retention requirements).
Opt out of promotional emails at any time via the unsubscribe link.

To exercise your rights, contact us at support@undergroundlivemusic.com.

5. Security

We implement industry-standard security measures and encryption, but no method of transmission or storage is 100% secure. We strive to protect your information and regularly review our safeguards.

6. Children’s Privacy

Our services are not directed to anyone under 13 years old. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

7. Changes to This Policy

We may update this policy from time to time. When we do, we will post the revised version here and update the effective date above. Your continued use of our services after changes become effective signifies your acceptance of the updated policy.

Contact Us

Underground Live LLC
Email: support@undergroundlivemusic.com
Website: https://undergroundlivemusic.com